While we didn't install the setup ourselves, our solar guy said the kit literally came with everything he needed. He was surprised and made sure to relay his appreciation. We've had it up for over a month now. It's beautiful and works just as expected. Living in an area recently devastated by a hurricane, it is comforting to have an off grid source of water. I'm a photographer and shared a film shot I took of the panel up and gathering sun below.
At first wrong parts sent but customer service made it right and quick shipping. Everything is up and ready to go. My ranch is in Texas, I had to leave a few days early to go back to Ohio. Did not want to leave running until I can be there for a few days. But tested and all seem good.
Thank you for sharing your experience! We’re glad our team was able to quickly correct the parts issue and get everything shipped out to you. It’s great to hear your system is up, running, and working well. We appreciate your trust in RPS and wish you many reliable years of operation at your ranch!
I have built two very different solar pump systems the help of RPS. Their customer service is among the very finest I have encountered in my 60 years of life. Hard to reflect how good it is. The elements of the systems (pumps, solar panels, controllers, wire, sensors, etc.) all have worked as advertised. One of my systems I use to pump water from a spring fed creek uphill into a pond. It is a fixed system. The second system is a mobile "solar wagon" that I had built to move with my cattle as I rotationally graze them across a very large pasture that parallels another spring fed creek. The engineers at RPS were very patient and knowledgeable when it came down to designing these systems and then inevitably, troubleshooting. I knew absolutely NOTHING about solar power prior to purchasing RPS. Now I am blown away at how well and responsibly, you can move water and protect your environment. I was turned onto them by a local farmer who told me the same things. I Cannot recommend this company enough.
Thank you so much for sharing your experience! We’re thrilled to hear how well your two very different solar pump systems have worked and that our team was able to guide you through the design and troubleshooting process. It’s especially rewarding to know that someone new to solar power is now seeing the potential for efficient, environmentally responsible water management. Your kind words about our customer service and products truly mean a lot to us. We’re honored to be part of your projects and grateful for your strong recommendation!
RPS listened and then resolved the problem with my pump. Their tech support saved countless hours travel to the well site 5 hrs away and 300 feet down. Thanks
Thank you for your review! We’re so glad our team was able to help resolve the issue and save you that long trip to the well site. Our tech support team takes pride in making sure customers feel supported no matter the distance, and it’s wonderful to hear that it made a real difference for you. We appreciate your trust in RPS!
I just wanna start off by saying I did have a hard time in the beginning and we had had a lot of communication between this company and ourselves going back-and-forth trying different things in the company made it right. I am happy with the product. I wish I would’ve went a little bit bigger the more expensive one, but I got the medium one. In Michigan It’s a little tricky for spring and fall with the sun raise cause it seems like we have a lot of cloudy days, but this summer when we had a really hot spell, it worked great. I kind of wish. The solar panels would hold the energy from the sun so when the sun does start to go down that the Fountain would still work. If that makes sense. The reason why I wanted to buy a solar panel for a fountain is because I live in a farm and in the winter time I pay a lot of money to heat my water buckets for the horses so I did not want my electric bill to go higher in the summer to run this fountain and that’s why I got a solar one. I’m happy and like I said, the company was outstanding fixing our problem and all the communication between the team. Here are some photos during the process.
Thank you so much for taking the time to share your detailed experience and photos! We really appreciate your honesty and patience as we worked together through the initial troubleshooting — we’re glad we could get everything resolved and that you’re now enjoying your fountain. We hear you on the challenges with cloudy days in Michigan and understand your thoughts about panel storage and sizing. Feedback like this helps us improve and better guide future customers on choosing the right system for their unique needs. We’re happy you’re pleased with the support and product overall, and we’ll be here anytime you need us down the road. Enjoy your system, and thank you again for trusting RPS!